Hotels & hospitality

The room knows. The building responds.

For hotels and resorts where guest comfort, energy cost and back-of-house operations meet in the same room.

Quick answer

Hotels, resorts and restaurants where room control, PMS, climate and energy need to work as one guest experience.

1 — guest-facing experience across room systems · 15–30% — typical guest-room energy reduction from occupancy control · PMS — check-in and check-out events drive room mode

guest-facing experience across room systems

15–30%

typical guest-room energy reduction from occupancy control

Project-dependent

PMS

check-in and check-out events drive room mode

01 / The challenge

The daily reality

A hotel room contains more controllable systems per square metre than almost any other building type. When they are not coordinated, guests feel it and the energy bill shows it.

Room HVAC runs at full comfort while the room is empty.

Front desk has no live view of room state or service requests.

Lighting scenes and climate controls differ from room to room.

Energy and maintenance data sit in separate systems.

02 / Scope

What we bring into one model

Typical scope for a hotel or resort. Final scope follows the audit.

Guest room control (RCU)

Room mode, scenes, service requests, occupancy and energy limits.

Hotel PMS

Check-in/check-out events, room status and guest-mode pre-conditioning.

HVAC

Room and public-area climate, fresh air and plant sequencing.

Lighting

Scene control, occupancy logic and façade lighting.

Access control

Door status, room access events and staff permissions.

CCTV

Public-area camera map and event linkage.

Energy

Room-level and building-level metering with baselines.

Public address

Zone status and scheduled announcements.

03 / Outcomes

What changes for the operator

What the operating team actually feels after go-live.

Rooms react to occupancy

Empty rooms drop to an energy-safe mode; returning guests get a comfortable room before they open the door.

Front desk sees the room

Room state, service requests and faults are visible in one view, not three systems.

One scene standard

Lighting, shading and climate scenes are configured once and deployed consistently.

Energy becomes measurable

Room-level consumption is tracked against occupancy and outdoor conditions.

Resort

Spaces

What it looks like in the space.

From façade to room interior, the same integration logic.

Restaurant interior with warm lighting — Restaurant

04 / On the platform

How the solution lands on the three layers.

One architecture, tuned to the building type and operating model.

Application

Dashboards, mobile access, reports, tenant and guest views, portfolio rollups. Every role sees the building at the resolution it needs.

Operator workstationMobile appEnergy reportsTenant portal

Supervision

The integration core normalises every subsystem into a common object model, then applies schedules, interlocks, alarm routing and audit logging.

Unified data modelCross-system interlocksAlarm managementSchedules

Device

Loxone controllers and gateways connect the plant room, the floor and the guest room. Control stays local; the platform supervises.

MiniserverTree / AirBACnet IPModbus

Platform

05 / FAQ

Questions, answered

The things owners, consultants and integrators ask us most.

Can you integrate our PMS?

Yes, through ODBC or the PMS API. Check-in and check-out events drive room mode, and room status can be written back where the PMS supports it.

Does guest room control work without the network?

Room controllers keep local control of lighting, HVAC and scenes. The central platform supervises and reports; a network outage does not take the room offline.

Can we keep our existing RCU?

Often, yes. If the RCU exposes Modbus, API or dry contacts, we can integrate it. If not, we will say so in the audit rather than design around an unavailable interface.

How do you balance comfort and energy?

Comfort limits are agreed per room class and season. Occupancy, window status and outdoor conditions determine the operating mode; guest overrides remain available within those limits.

06 / Related

The same architecture, another building.

Commercial & workplace

One building, many tenants, one operating picture.

Offices, campuses and mixed-use assets where facility teams need to run HVAC, lighting, access and energy as one system.

Explore

Energy & carbon

Measure the building. Then move it.

Metering, PV, storage and EV charging brought into one energy model, with the controls to act on it.

Explore

Related insights

Go deeper on the engineering.

Technical notes that sit next to this solution.

Warm-lit interior with integrated lighting

Healthy buildings22 Sept 2026

Specifying a healthy building: the numbers that matter

CO₂, PM2.5, TVOC and humidity: a practical framework for specifying comfort — and proving it after handover.

Hospitality8 Jul 2026

Hotel guest room control: what owners should specify

A guest room is a small building with a demanding user. The specification decides whether the room feels effortless or constantly slightly wrong.

Next step

Bring us the building. We will bring the operating picture.

Share the project stage, the systems in scope and the outcome you need. Our engineers will map the shortest path to a working IBMS.

Start a project Explore the system